Cradle Beam 2024 Sleek ABS Travel Suitcases Original price was: $120.00.Current price is: $105.00.
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Cradle Beam Fashionable Front-Open PC Travel Suitcase Original price was: $100.00.Current price is: $89.00.

Product details

Cradle Beam ABS + PC Smart Carry-On Luggage Set

Original price was: $110.00.Current price is: $99.00.

Details:

SKU KJSD983 Categories , , GTIN: 00810175700113
Description

Description

Overview
The ABS + PC Smart Carry-On Luggage combines strength, style, and convenience into a compact, cabin-friendly design. Crafted from a blend of durable ABS and PC materials, this lightweight suitcase is perfect for business or leisure trips. The suitcase features silent universal spinner wheels for easy 360° mobility, a TSA-approved lock for added security, and a thickened aluminum alloy pull rod for effortless handling. With a customizable logo option, this luggage offers a personal touch for both individual travelers and businesses. Its sleek, unisex design ensures it appeals to all, whether you’re headed on a short trip or navigating the airport with ease.

Key Features

  • Material: Durable ABS + PC shell for impact resistance and lightweight handling.
  • Wheels: Silent universal spinner wheels for smooth, multidirectional movement.
  • Lock: TSA-approved lock to secure your belongings during travel.
  • Pull Rod: Thickened aluminum alloy pull rod for strength and easy maneuverability.
  • Interior: Lined with polyester fabric for a neat and organized interior.
  • Customization: Option to add a custom logo, making it ideal for personal or corporate branding.
  • Weight: Lightweight, making it easy to carry and transport.
  • Unisex Design: Suitable for both men and women, with a modern aesthetic.

FAQs

  1. What material is the luggage made of?
    The suitcase is made from a combination of ABS and PC, providing durability while keeping it lightweight.
  2. Does the luggage come with a lock?
    Yes, the suitcase is equipped with a TSA-approved lock for enhanced security.
  3. Can I customize the suitcase with my logo?
    Absolutely! The suitcase can be customized with a logo, making it great for personal or corporate branding.
  4. How easy is it to move the suitcase?
    The suitcase is designed with silent universal spinner wheels, allowing for smooth, 360° movement.
  5. What makes the pull rod durable?
    The pull rod is made from thickened aluminum alloy, ensuring strength and stability during use.
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Shipping Policy

Shipping Policy

Shipping Policy

Welcome to CRADLE BEAM LLC’s Shipping Policy. We’ve developed this policy to give you a comprehensive understanding of how we manage and ship your luggage and backpack orders. It’s our mission to ensure your shopping experience from purchase to delivery is smooth, transparent, and satisfactory.

Shipping Coverage and Limitations

1.1 Areas We Serve

We currently deliver to all 50 states within the United States.

1.2 Shipping Limitations

Unfortunately, we do not ship internationally at this time. Also, we do not deliver to U.S. territories, APO/FPO addresses, or P.O. boxes.

Shipping Costs

2.1 Free Shipping Offer

We are delighted to offer free shipping on all orders, irrespective of the order value or delivery location within the United States. This includes all products available on our website, from small backpacks to large luggage sets.

2.2 No Hidden Charges

The price you see is the price you pay. We do not add any additional shipping fees or sales tax.

Shipping Methods and Timeframes

3.1 Shipping Carrier

We work with renowned carriers like UPS and FedEx for all our shipments. Their vast network and experience in handling luggage and backpacks make them an ideal partner for delivering our products.

3.2 Shipping Process

Our shipping process includes two phases:

  • Order Processing and Handling: 1-2 business days. We take great care in preparing and packaging your order to ensure it arrives in perfect condition. This includes quality checks and secure packaging of your luggage or backpacks.
  • Transit Time: 3-5 business days. After your order leaves our warehouse, UPS or FedEx typically delivers within 3-5 business days.

3.3 Total Delivery Timeframe

From the date of purchase, you can expect your order to arrive within 4-7 business days.

3.4 Definition of Business Days

Business days are Monday through Saturday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Order Tracking

4.1 Tracking Information

Once your order is shipped, you will receive a confirmation email containing your tracking number, a link to track your package, and the estimated delivery date.

4.2 How to Track Your Order

You can track your order in two ways:

  • Click the tracking link in your shipping confirmation email.
  • Visit our Order Tracking page and enter your order number and email address.

Delivery Details

5.1 Standard Delivery

For most small to medium-sized items, UPS or FedEx will deliver to your address without requiring a signature.

5.2 Large Item Delivery

For large items like luggage sets, the carrier may contact you to schedule a delivery appointment, and a signature may be required upon delivery. Ensure someone is available to receive and inspect the item.

5.3 Failed Delivery Attempts

If you’re not available to receive your package, the carrier will leave a delivery attempt notice. They typically make up to three delivery attempts. After the third attempt, the package may be held at a local facility for pickup.

Order Changes and Cancellations

6.1 Modifying an Order

To change an order that hasn’t shipped, contact our Customer Services immediately with your order number and the desired changes. We’ll do our best to accommodate your request.

6.2 Cancelling an Order

Orders can be canceled if they haven’t been shipped. Once an order has shipped, it cannot be canceled. If you no longer want the item after it has shipped, please refer to our Return and Refund Policy.

Shipping Issues

7.1 Lost Packages

If your tracking information hasn’t been updated in 5 business days, contact our Customer Servicces team. We’ll initiate a trace with the carrier. If the package cannot be located, we’ll ship a replacement at no cost to you.

7.2 Damaged Packages

If your package arrives damaged, refuse the delivery if possible and note the damage. If you’ve accepted the package, contact us within 48 hours of delivery. We will arrange for the damaged item to be returned and send a replacement.

7.3 Incorrect or Missing Items

If you receive the wrong item or items are missing from your order, contact our Customer Services within 7 days of delivery. We will arrange for the incorrect item to be returned (if applicable) and ship the correct item or missing pieces at no additional cost.

Contact Information

For any questions or concerns about your shipment, please don’t hesitate to contact our dedicated customer service team:

Business Name: CRADLE BEAM LLC

Email: support@cradlebeam.com

Phone No: +1 575-900-0958

EIN No: 99-2484165

Company Number: 7641354

Address: 9428 DONA MARGUERITA AVE NE
ALBUQUERQUE, NM 87111 USA

Our Service HoursMonday to Saturday: 8:00 AM to 5:00 PM 

For more ways to reach us, visit our Contact Us page.

Related Policies

For more information on our practices, please refer to these related policies:

Policy Updates

This shipping policy is subject to change. Any modifications will be posted on this page with the date of revision. We encourage you to review this policy periodically.

Thank you for choosing CRADLE BEAM LLC for your luggage and backpack needs. We appreciate your business and are committed to providing you with the best possible shopping and shipping experience.

Return and Refund Policy

Return and Refund Policy

Return and Refund Policy

We at CRADLE BEAM LLC comitted to ensure that our customers are completely satisfied with their purchases. We offer a 30-day return policy, with no restocking fee, to enhance your shopping experience.

1. Overview

This Return and Refund Policy forms part of our Terms and Conditions and should be read in conjunction with our Privacy Policy and Shipping Policy. By making a purchase at CRADLE BEAM LLC, you agree to the terms outlined in this policy.

2. Return Eligibility

2.1 30-Day Return Window

You may return most items purchased from CRADLE BEAM LLC within 30 days of delivery for a full refund. The 30-day period begins on the day you receive your item, as confirmed by our shipping carrier’s delivery confirmation.

2.2 Condition of Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unused and in its original packaging
  • Free from damage, excessive wear, or signs of use
  • Complete with all accessories, parts, and documentation

2.3 Non-Returnable Items

All items are returnable with the exception of:

  • Items that have been used or show signs of use
  • Items that are no longer in their original packaging

For a complete list of non-returnable items, please visit our Refund FAQ.

3. Return Process

3.1 Initiating a Return

To start your return:

  • Log into your CRADLE BEAM LLC account
  • Go to your order history and select the item you wish to return
  • Follow the prompts to generate a return label

If you’re unable to access your account, please visit our Contact Us page for assistance.

3.2 Packaging Your Return

Use the original packaging if possible. If original packaging is unavailable, use a sturdy box and adequate padding. Include all original accessories, manuals, and parts. Attach the provided return label to the outside of the package.

3.3 Shipping Your Return

You can drop off your package at any USPS, UPS, or FedEx location. For larger items, we’ll arrange for pickup at no cost to you. For more details on shipping, please refer to our Shipping Policy.

3.4 Return Shipping Costs

We cover all return shipping costs for items that are not damaged or misused. If an item is returned due to our error (e.g., wrong item sent), we’ll cover the return shipping cost.

4. Refunds

4.1 Refund Process

Once we receive and inspect your return, we’ll process your refund. You’ll receive an email notification when your refund is processed. Refunds are issued to the original payment method used for the purchase.

4.2 Refund Timeframe

Most refunds are processed within 3-5 business days after we receive your return. Depending on your payment method, it may take an additional 5-10 business days for the refund to appear in your account.

4.3 Full Refunds

We offer full refunds on eligible returns within the 30-day window. The full purchase price, including any taxes paid, will be refunded. We do not charge any restocking fees.

4.4 Partial Refunds

We may issue a partial refund if:

  • The item shows signs of use or damage beyond normal inspection.
  • Parts or accessories are missing from the return package.

For more information on our refund process, please visit our Refund FAQ.

5. Exchanges

If you need a different size, color, or model of an item:

  • Return the original item following the return process outlined in Section 3.
  • Place a new order for the desired item through our online store.

This ensures faster processing and availability of your preferred item.

6. Damaged or Defective Items

6.1 Items Damaged in Transit

If your item arrives damaged:

  • Contact us within 48 hours of delivery through our Contact Us page.
  • We’ll arrange for a return and send a replacement at no additional cost.

6.2 Defective Items

If an item proves to be defective within the 30-day return window:

  • Contact our customer service through our Contact Us page.
  • We’ll provide a prepaid return label and send a replacement. If you prefer, we can process a full refund instead.

7. Warranty Information

For items that malfunction after the 30-day window, our products are covered under a limited warranty of 30 days from the date of purchase. If the product is found to have a manufacturing defect within this period, we will repair or replace the item at no cost to you. Please note that this warranty does not cover damage caused by misuse, abuse, or normal wear and tear.

8. Late or Missing Refunds

If you haven’t received your refund within 2 weeks of our confirmation email:

  • Check your bank account again.
  • Contact your credit card company; it may take some time to process.

If you’ve done the above and still have not received your refund, please visit our Contact Us page.

9. Gifts

If the item was marked as a gift when purchased and shipped directly to you:

  • You’ll receive a gift credit for the value of your return.
  • The gift giver will not be notified of the return.

10. Exceptions and Special Circumstances

10.1 Bulk Orders

For orders of 5 or more of the same item, please get in touch with our Customer Services Department for return instructions.

10.2 Customized Items

Items that have been customized (e.g., engraved luggage) may not be eligible for return unless defective. Please visit our Contact Us page for assistance.

10.3 Promotional Items

Items received as part of a promotion or bundle may be subject to different return conditions. Please refer to the specific terms of the promotion or visit our Contact Us page for details.

11. Customer Rights

This Return and Refund Policy does not affect your statutory rights as a consumer.

12. Customer Service Contact

For any questions or concerns about returns or refunds, please contact our customer service team:

Business Name : CRADLE BEAM LLC

Email: support@cradlebeam.com

Phone No: +1 575-900-0958

EIN No: 99-2484165

Company Number: 7641354

Address: 9428 DONA MARGUERITA AVE NE
ALBUQUERQUE, NM 87111 USA

Our Service HoursMonday to Saturday: 8:00 AM to 5:00 PM 

13. Policy Updates

We reserve the right to modify this policy. Any changes will be posted on this page with a revised date. Changes will not apply to returns in progress. We encourage you to review this policy periodically.

Last Updated: 09/14/2024

By using our website and making purchases, you agree to this Return and Refund Policy. Please read our Privacy Policy for more information on how we use your data. For questions about our terms of sale, please refer to our Terms & Conditions.

Thank you for choosing CRADLE BEAM LLC. We appreciate your business and are committed to providing you with high-quality luggage and backpacks and excellent customer service.

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