Last Updated: 05/12/2024
At CRADLE BEAM LLC, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.
Table of Contents
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- Cookies and Tracking Technologies
- Data Security
- Your Rights and Choices
- Children’s Privacy
- International Data Transfers
- Changes to This Privacy Policy
- Contact Us
1. Information We Collect
We collect various types of information to enhance our services and improve your shopping experience:
Personal Information:
- Name and Contact Information: Includes your full name, email address, shipping address, and phone number.
- Payment Information: Includes your credit card details and other payment information, securely processed by our payment gateway providers.
- Purchase History: Includes records of the products you’ve purchased, the amount spent, and the date of purchase.
- Account Information: Includes your login credentials when you create an account on cradlebeam.com (username, password, and other necessary details).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including shipping, delivery, and communication regarding your purchase.
- Payment Processing: To securely process your payments and prevent fraudulent activities.
- Customer Support: To respond to inquiries, provide support, and resolve any issues with your order or account.
- Marketing and Promotions: To send updates, special offers, and promotions if you have opted in to receive such communications.
- Site Analytics: To analyze traffic and usage patterns and to improve the functionality and user experience of our website.
- Legal Compliance: To comply with legal obligations such as tax reporting, record-keeping, and responding to legal requests.
3. How We Share Your Information
We only share your personal information in specific circumstances:
- Service Providers: Trusted third-party service providers who help operate our website, process payments, fulfill orders, and deliver products. These providers are contractually obligated to protect your information.
- Legal Obligations: If required by law, we may disclose your information, such as in response to a court order, subpoena, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new owners as part of the transaction.
- Advertising Partners: With your consent, we may share anonymized data with advertising networks and analytics providers to deliver targeted ads.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and improve our services:
- Types of Cookies: Essential Cookies for site functionality, Performance Cookies for website usage data, and Targeting Cookies for personalized ads.
- Google Analytics: We use Google Analytics to analyze site traffic and behavior. You can opt-out by installing the Google Analytics Opt-out Browser Add-on.
- Managing Cookies: You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of the website.
5. Data Security
We implement a range of measures to protect your personal information:
- Encryption: SSL encryption to protect data transmitted between your browser and our servers.
- Payment Security: Payments are processed through secure, PCI-compliant gateways.
- Access Control: Access is restricted to authorized personnel and service providers.
- Regular Audits: We regularly review security practices to safeguard your information against unauthorized access.
6. Your Rights and Choices
You have several rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal information.
- Data Portability: Request a copy of your information in a machine-readable format.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Opt-Out: Opt out of marketing communications by clicking the “unsubscribe” link or contacting us.
- Cookie Preferences: Manage cookie settings through your browser.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we become aware of such information, we will take steps to delete it.
8. International Data Transfers
CRADLE BEAM LLC operates within the United States. If you access our site from outside the U.S., please note that your data may be processed within the U.S. By using our services, you consent to the collection and processing of this data.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the 05/12/2024 date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Business Name: CRADLE BEAM LLC
- Email: support@cradlebeam.com
- Phone: +1 575-900-0958
- Address: 9428 Dona Marguerita Ave NE, Albuquerque, NM 87111, USA
- Service Hours: Monday to Saturday, 8:00 AM to 5:00 PM MST